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The Questions


The Answers

    Licensing

    1. Q. What type of licensing is availabe for VFE and can it be transferred?
      A. Currently, there are four license types available for Visual Form Editor:

      Clinical license (individual user license):
      The number of licenses needed is based on the number of individuals developing forms with Visual Form Editor. Clinical licenses cover development of forms for in house use or free sharing. For most users this is sufficient. It does not allow for sale of forms that have been developed with this tool or use of the tool as a consultant.
      License is a single-user license. Currently there are no annual fees. There may be upgrade fees in the future. This can only be used for internal development for practices that are owned by a single entity. Please for current pricing.

      Consulting license:
      The number of licenses needed is based on the number of individuals developing forms with Visual Form Editor. Consulting licenses cover use of the software to develop for clinics/organizations that have purchased their own clinical license for the software. It does not allow for sale of forms that have been developed with this tool or use of the tool as a consultant for organizations that have not purchased a clinical license. Most consultants find that many of their users already have a license for Visual Form Editor, or are willing to purchase one because of the reduction in consulting time to have forms developed by someone using Visual Form Editor.
      License is a single-user license. Currently there are no annual fees. There may be upgrade fees in the future. This can only be used to develop content for organizations that also have purchased a license for Visual Form Editor. Please for current pricing.

      Enterprise license:
      Developed for ASP type situations. Allows the user to develop content with this license for any organizations within the ASP/enterprise (for which they host the database). This license does not allow resale of forms or development of content for other organizations outside the enterprise on a consulting basis.
      License is a single-user license and does have an ongoing subscription fee. Please for current pricing.

      Commercial license:
      Allows use of the software as a consultant, for training or resale of forms. This is designed specifically for organizations that are supporting private clinics in an ASP type model. Allows the user to build content for practices within the ASP without requiring them to purchase a single-user license for their practice. Note: If a specific practice wanted to build content on their own, they would need to purchase a clinical license for their own use. A single-user Enterprise License is required for each individual that would be using Visual Form Editor.

      License is a single-user license. Please for current pricing and the latest information related to subscription fees.

      Important Note:
      All licensing options provide one license authorizing a single named individual to use Visual Form Editor. This is the only individual that is authorized to use Visual Form Editor. If the named individual leaves the organization and/or the licensed needs to be transferred to a new user, the organization must contact us for the issuance of a new license in the new users name at which time, the former user is no longer authorized to use Visual Form Editor. Please if you have questions about the licensing options.

    2. Q. How can I transfer a license?
      A. We do allow transfer of a license to another user in the organization if someone leaves the organization or roles change. We require that any installation with the previous individual's licensing information be uninstalled and we receive email notification of the transfer so that we can issue new licensing information to the user that is receiving the license. Please email support and confirm the prior Licensed user's installation has been removed. Also provide the licensed user and the new users name and email.

    3. Q. Where can I find my License information?
      A. You can always retrieve your current License credentials by logging into the website here.

    4. Q. Can multiple users share a License?
      A. No. All Visual Form Editor Licenses are single user licenses and must be registered in the name of individual. Please note that, in addition to use of the software by two users being a violation of the licensing agreement, if two users are working on developing forms with the same license this can cause conflicts and erratic behavior if the forms they develop are used in a single update within the EMR.

    5. Q. Can a license be in an oraganization name not an individuals name?
      A. No. We require the license to be in the form developer's name. The EULA that is agreed to when the software is installed it is an agreement that the user is the designated and assigned user. Use of the software by any user other than the licensed user is a violation of the licensing agreement. We feel that having a named individual helps us in tracking licensing and providing software updates/support. That said the license is owned by the organization not the individual. Therefore we do allow transfer of a license to another user in the organization if someone leaves the organization or roles change.

    Installation

    1. Q. Why am I receiving an error message at startup stating that the database can not be accessed?
      A. Visual Form Editor is designed to automatically load active observation terms from the Centricity database and will attempt to load these terms during program initialization for reference later. It can be configured to load these terms from the single-user training database (MLW_TUT), the network training database (MLO_TUT) or the live network version (MLO_).
      By default the database used for determining active observation terms is the single-user training database. This can be changed in the Options dialog under the Tools pulldown.
      NOTE: If the single-user and network versions of Centricity are installed in different directories there can sometimes be problems with accessing the single-user database. This is because the path which is registered for the single-user database with the ODBC administrator is changed when the network version of Centricity is run. In this case an error message will be displayed by the ODBC administrator when Visual Form Editor attempts to initialize the observation terms at startup. There are two possible workarounds for this problem. The first is to connect to one of the network databases (MLO_TUT or MLO_). The second is to run the single-user version of Centricity, in order to reset the registered paths, just prior to running Visual Form Editor.

    2. Q. How do I connect Visual Form Editor with Oracle EMR?
      A. Visual Form Editor is designed to automatically load information from the Centricity® EMR database. Information which is loaded from the database includes: observation terms, problems, medications, flowsheets, custom lists, form names and directory information. It can be configured to load this information from the single-user Oracle training database (MLO_SUTUT, used in Centricity® EMR 2005 release and later), the network training database (MLO_TUT) or the live network version (MLO_). Visual Form Editor accesses databases for reading only and will not alter the information in the selected database.

      By default the database used for retrieving this information is the single-user Oracle database (MLO_SUTUT). This allows development of forms on a computer that is not attached to the network. If the single-user database is not installed or does not have the most current information, another database should be selected. It is recommended that a network database be used if retrieval of diagnosis and medication codes is anticipated as these are not kept up to date in the single user version. The Advanced Database Options dialog allows more flexibility in setting up the database configuration. However, in most cases, it is not recommended to use the advanced options.

      If the database cannot be accessed at startup to load the observation terms, a dialog will be displayed prompting the user to enter a User ID and Password. In this case press the Cancel button and configure a different database to be used as described above.

      NOTE: If the single-user and network versions of the EMR are installed in different directories there can sometimes be problems with accessing the single-user database. This is because the path which is registered for the single-user database with the ODBC administrator is changed when the network version of the EMR is run. In this case an error message will be displayed by the ODBC administrator when Visual Form Editor attempts to initialize the observation terms at startup. There are two possible workarounds for this problem. The first is to connect to one of the network databases (MLO_TUT or MLO_). The second is to run the single-user version of the EMR, in order to reset the registered paths, just prior to running Visual Form Editor.

    3. Q. How do I connect Visual Form Editor with CPS?
      A. Please download a helpful guide that will walk you through the Visual Form Editor CPS configuration here. If you cannot view that guide the following is a simplfied set of instructions:

      Visual Form Editor uses standard ODBC calls to query the database and retrieve the information. To connect to the CPS Database, use the following steps:

      1. From the Start menu, go to the Control Panel.
      2. Choose Administrative Tools.
      3. Choose the Data Sources (ODBC) Tool.
      4. Find the name of the database that holds the information. (This is where it appears the first problem with automatically configuring a connection from Visual Form Editor would be. (example: CPOSTLOGICALSQLEXPRESSDem1972.)
      5. Open Visual Form Editor.
      6. From the Tools menu, select the Options dialog.
      7. Next to Select Database, press the Advanced Options button.
      8. Check all three boxes for Use Alternate Database, Use Alternate Login Name, and Use Alternate Table Prefix.
      9. Enter the name found in step 4 next to the check box for Alternate Database.
      10. Enter the name that used to Login to the database in the Login Name field. (There is no default read-only connection that can be used.)
      11. Enter "dbo" (without quotes) for the Table Prefix.
      12. Note: SQL express will not allow a user name/password combination where both the user name and password are identical. For security reasons, we have chosen NOT to store the password to access the database. Therefore, users will be prompted each time they run Visual Form Editor to enter the password. Once the program is started, it will store the password and will not need this again for any further ODBC calls while the program is open. (By default, Visual Form Editor will initially attempt to make ODBC calls using the login name as the password, which works with the WATCOM or Oracle databases, but not possible with the SQL database.)

    4. Q. What do I enter for the "key" at startup?
      A. A key is required in order to continue to use Visual Form Editor after the trial period is over. This will be supplied when a license is purchased. If additional time is needed for evaluation of the software, please contact . Some early versions of the software also requested the key if the User Name or Product ID were entered incorrectly during installation.

    5. Q. Where can I find data symbols?
      A. If the data symbols help file (symbols.hlp for Logician® 5.6, symbols.chm if using Centricity Practice Solution®, emr_help.chm if using Centricity® 9.x) is installed on the computer where Visual Form Editor is being used, Visual Form Editor will be able to provide context-sensitive help on these commands from within the Function View or the Function Library dialog by pressing the F1 key.

      To configure your help file so you have access.

      1. Open up VFE.
      2. When you recieve the error message asking if you would like to open the options dialogue to locate the file select yes. This will open up the options dialogue and at the bottom of this dialogue is a section called Directory Settings. Under this directory is an text area labeled EMR Help and next to that you will see a browse button.
      3. Click the browse button.
      4. The help file you are looking for ships with the Centricity installer. This file can go by various names including (but probably not limited to emr_help.chm, symbols.hlp and cpo_symbols.chm) but should be located in your local Centricity install root folder. Typically this is something like C:\Program Files\Centricity\. The file should have the extension .chm or .hlp and should be the only file with that name in the directory. Select this file.
      5. Click open. This will return you to the option dialogue.
      6. Click OK.

      After this you should be all set and have access to the data symbols help file from within Visual Form Editor. This should only have to be configured once.

    Product Information

    1. Q. Can I use Visual Form Editor to modify my existing forms?
      A. Select Import from the File menu and select the appropriate FD file. The FD and FS file saved by Encounter Form Editor must exist in the same directory. The FD/FS files will not be overwritten unless you later choose to export the form back to this format.

    2. Q. Why am I receiving a message stating that visibility regions are not supported when importing a form designed with the GEMS EFE?
      A. Although Visual Form Editor supports visibility regions, there are some situations which it can not currently handle. In particular it does not support visibility regions that span multiple sections. It also does not support visibility regions that begin or end in the middle of a multi-item row. These will be lost during importing and a message will be displayed notifying you that this has occurred. There are ways to work around this limitation. Sometimes an item can be moved to another line. In cases where visibility regions are used to conditionally display two overlapping action buttons the conditional statement can often be included within a MEL expression in the action button. If no other work around can be found two overlapping multi-item rows can be created that contain duplicate items.

    3. Q. Why does it seem that I am receiving unrelated observation terms when I use the search feature?
      A. Sometimes when searching for a short string there will be many terms with keywords that contain the desired text. You can either add a second word that helps to clarify the meaning of the term or try searching on another keyword. (e.g. When searching for "ear" any observation term that contains includes "heart" or "smear" as a keyword will be displayed. This can be changed to "ear exam" or "hearing" to view a shorter list if one of those would be appropriate.)

    4. Q. How do I create multiple "columns" within my form?
      A. Visual Form Editor allows you to place sections horizontally adjacent to one another giving the effect of multiple "columns" of items. First create two sections on the page where you would like to have two columns. It is easier to manipulate sections if there is at least one item in them so you might want to add at least one item to each section. Next select the section that you would like to be on the right side of the form by clicking within its borders, but outside of all of the items contained within it (usually along one of the edges). After doing so, the section should be surrounded by small rectangles indicating that it is selected. (All of the items included within the section will also be surrounded by rectangles.) Once the section is selected it can be dragged so that it will be positioned to the right of another section by placing the top left corner in the right hand side of the other section. This can be performed with multiple sections. Please also see information in the Reference manual for more information on selecting items and positioning items.

    5. Q. How do I change an existing item from one item type to another (e.g. dropdown to listbox)?
      A. Select the Convert Item option from the Tools menu.

    6. Q. How do I place the translation for multiple items on the same line in the final note?
      A. Alter the cfmt() expression within the item translation to remove the newline character and replace with a space (" "). See Updating the Translation in the tutorial.

    7. Q. How do I place existing items in a new visibility region?
      A. To move items into a visibility regions simply select the items and drag them into the visibility region. Because it can be difficult to drag items onto an empty visibility region, it is sometimes easier to create a "dummy" item in the region first.
      For example, use the following steps:
      1. Create the new visibility region.
      2. Type the MEL expression to control the visibility region and press the OK button to accept changes.
      3. Add a new text item and press OK to accept the default values. This item is just used to create a larger "target" for moving other items.
      4. Select the item(s) that should be in the visibility region.
      5. Drag the desired items and drop them so the anchor is on top of the text item within the visibility region.
      6. Delete the initial text item after the new items are placed.

      Note: When a visibility region is selected, any new items created are automatically added to it (except sections).

    8. Q. Why aren't my custom observation terms appearing in Visual Form Editor?
      A. Visual Form Editor retrieves observation terms from the configured database. By default this is the single-user WATCOM database. If custom observation terms have not been loaded into this database you should open the single-user database and import the clinical kit with custom observation terms. Alternatively, you can configure Visual Form Editor to use one of the network databases. The clinical kit with your custom observation terms can be obtained from GE Medical Systems.